Aftermarket Purchase & Operations - Hyderabad

A. Role Identifier Role Name Support – Aftermarket Purchase & Operations Department Purchasing, Logistics & Aftermarket Division Corporate Reporting to Category Lead – Aftermarket Purchase & Operations Role Description The role holder is responsible for handle aftermarket purchases, inventory management, order fulfilment, and ensure timely delivery of components to ensure timely procurement of components, efficient inventory management, and support order fulfilment for aftermarket sales and service. B. Key Responsibilities Supplier Management Assist in aftermarket purchasing activities, including vendor selection, negotiation, and order placement Regular coordination with suppliers to ensure on-time delivery of components and promptly resolve any supply chain issues Order Fulfilment and Inventory Management Assist in managing inventory levels by monitoring stock, conducting regular audits, and optimizing replenishment processes Fulfil aftermarket orders, ensuring accurate picking, packing, and shipping of components with sales function team Reporting and Forecasting Maintain accurate records of aftermarket purchases, inventory transactions, and plan aftermarket demand to ensure adequate stock availability Analyse and monitor industry trends, market dynamics, and aftermarket product knowledge to seize better opportunities  Customer Support Operations Coordinate with internal teams for the efficient handling of returns, warranty claims, and customer service inquiries Support continuous improvement initiatives to enhance aftermarket operations efficiency, reduce costs, and improve customer satisfaction Compliance Ensure statutory compliance to safety and security protocols in the aftermarket operations to protect inventory and ensure a safe working environment Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Key Role Elements and agreed between the incumbent and competent authority C. Knowledge & Experience Graduate / Diploma / PGDM (Operations / Supply Chain) from Tier 1 / 2 Engineering Institutes or Business Schools  Experience: 5-7 years of total work experience with prior experience in aftermarket functions & its operations for a similar sized organisation D. Skills Understanding of aftermarket parts and components, including their specifications and applications Communication, and interpersonal skills Negotiation skills Problem-solving and analytical abilities Please share your Updated CV along with the details